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About the role

The Instructional Design Intern within the Client Experience Design team will play a hands-on role in shaping learning experiences for nearly 1,000 Claims and Client Services employees. The intern will collaborate with experienced instructional designers and subject matter experts to plan and update self-paced and instructor-led training courses. This internship offers a unique opportunity for a student to apply academic knowledge in a corporate setting, gain exposure to insurance operations, and contribute to impactful learning initiatives.

• Partners with training specialists, project team members, or business area to conduct in-depth job task analysis and / or needs assessments to identify business goals, instructional objectives and determine training solutions. Develops design proposal outlining how proposed learning solutions will meet business goals.
• Applies knowledge of adult learning and instructional design theory to design course plans and e-learning modules. Works collaboratively with training specialists to design and implement the training solution.
• Designs assessments to measure participant progress during and after training. Analyzes data to identify trends for management reporting and potential additional training needs.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!

• Required skills - Business writing, communication, basic instructional knowledge, time management
• Preferred skills - Teaching experience, Visual design / video development experience, basic project management
• Must be able to work full-time hours from late May 2026 to early August 2026. The internship may be extended part-time through fall 2026 and spring 2027

About COUNTRY Financial

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran s...tatus, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today! COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.

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Connections working at COUNTRY Financial